Welcome to TSA Riley's client feedback form. We use this form to gather constructive feedback about our work with our clients. All information you enter here is confidential and will not be used outside of TSA Riley, however, it will be shared internally with our Project Directors so that we can respond to any specific issues. If you have anything you want to include that is private or confidential, please talk directly to your TSA Riley representative.
Client First Name
Client Last Name
Client Representative Email
Client Project Name
TSA Riley is proactive, cooperative and innovative in its approach 12345678910N/A TSA Riley anticipates your needs and makes innovative recommendations ahead of time. 1 = Never Proactive, 5 = Acceptable, 10 = Highly Proactive
TSA Riley manages tasks and processes in a way that adapts to my needs 12345678910N/A TSA Riley is adaptable, and can alter processes and programs to suit changing situations. 1 = Not adaptable, 5 = Acceptable, 10 = Highly adaptable
TSA Riley has a commitment to open and honest communications 12345678910N/A TSA Riley regularly conducts open and honest dialogue with all stakeholders. 1 = Never Open, 5 = Acceptable, 10 = Highly Open
TSA Riley takes timely action on issues 12345678910N/A TSA Riley regularly takes action on issues as they arise. 1 = Never takes action, 5 = Acceptable, 10 = Always takes action
TSA Riley has adequately resourced the project 12345678910N/A This project has the right level of resources available. 1 = Not at all right, 5 = Moderately ok, 10 = Very acceptable.
How would you rate TSA Riley's scope management? 12345678910N/A Is TSA Riley managing the scope of this project, anticipating any changes and discussing when things fall out of scope? 1 = Never manages scope, 5 = Occasionally manages scope, 10 = Always manages scope
How would you rate TSA Riley's time management 12345678910N/A How are we managing the program? 1 = No time management , 5 = Acceptable management, 10 = Outstanding management
How would you rate TSA Riley's cost management? 12345678910N/A 1 = No cost management, 5 = Acceptable cost management, 10 = Outstanding cost management
How would you rate TSA Riley's resources management? 12345678910N/A 1 = No resources management, 5 = Acceptable resource management, 10 = Outstanding resource management
How would you rate TSA Riley's communications, stakeholder management and reporting? 12345678910N/A 1 = No stakeholder management, 5 = Acceptable stakeholder management, 10 = Outstanding stakeholder management
How would you rate TSA Riley's risk management? 12345678910N/A This might include identifying and mitigating risks, or monitoring and communicating about risks. 1 = No management, 5 = Acceptable management, 10 = Outstanding management
How would you rate TSA Riley's procurement management 12345678910N/A This might include management of third parties, performance management or communicating to the broader team. 1 = No management, 5 = Acceptable management, 10 = Outstanding management
How would you rate TSA Riley's integration management? 12345678910N/A This might include the project plan, change control, or knowledge management. 1 = No control, 5 = Acceptable control, 10 = Outstanding control
What else can we do to help you?
How likely are you to recommend us to others? 12345678910 Would you recommend us to your industry colleagues or people you work with?
How likely would you be to use TSA Riley on another project? 12345678910 Would you think to use us on another project?
Comments
